About the User Group
The current APP User Group was established in 2001 by bringing together several service-specific groups that had evolved around the use of APP (and previously Flare) in professional disciplines such as Environmental Health, Trading Standards and Housing. The APP User Group membership is now derived from local authorities and other organisations who use Civica APP across a wide range of services. The User Group is a fully independent organisation, solely funded by its members’ subscriptions and its activities. It exists to provide support to users of the APP system and to help them get the best value from their investment in the product. The National Executive Members support APP Users throughout the United Kingdom and Ireland.
In addition, other members can be co-opted into the Executive to carry out specific tasks.