Changes for 2019

The National Executive has responded to feedback from the regional groups recognising that users are not aware that they can attend any meeting at any time. For this reason we have removed the regional divisions, and will now host a series of meetings in locations all around the UK and Ireland.  Users may attend any meeting at any location, thus providing more flexibility to fit around busy schedules.
Meetings will follow a standard agenda and collective learning points from all meetings will be published on the website. There will no longer be regional chairs and secretaries; instead representatives from the National Executive will be present at each meeting to facilitate and lead discussion.


Membership only costs £125 per Authority each year for all your staff. Join or renew online, now, to benefit from the expertise of the User Group Community.



With other APP User Group members, via the Forum.


Civica Hotline

If you need specific APP Support the team are available

Phone 0117 924 2800 (normal call rates apply)
8.30am to 5.30pm Monday - Friday

Online Submission

or check out the Userbase

APP and Cx are software products by Civica.  It is used by Local Authorities and businesses throughout England, Scotland, Wales and Ireland. The User Group is Independent, it is funded by member authority subscriptions.